Payment Methods & Security

Last updated: 25 September 2026

At ROSA LIVING we take the security of your payment information seriously. This page explains the payment methods we accept and the measures we take to protect your data.

Accepted Payment Methods

We currently accept the following payment methods (subject to availability at checkout):

Methods enabled on our store and displayed at checkout

The exact payment options available to you may vary depending on your location and the devices or browsers you use.

How Payments Are Processed

All payments are processed securely through third-party payment providers integrated with our e-commerce platform (Shopify).

When you enter payment details at checkout, the information is transmitted directly to the payment provider using industry-standard encryption. ROSA LIVING does not store complete payment card numbers or security codes on our own systems.

Security Measures

We use a combination of technical and organisational measures designed to protect your payment and personal information, including:

SSL/TLS encryption for data transmitted between your browser and our website
Secure payment gateways that comply with the Payment Card Industry Data Security Standard (PCI DSS)
Regular security reviews and monitoring for fraud and unauthorised activity
Access controls limiting who can view customer data

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Fraud Prevention

We and our payment partners may use automated tools and manual reviews to detect and prevent fraudulent transactions. In some cases we may contact you to verify an order before it is processed.

We reserve the right to refuse or cancel any order that we reasonably believe may be fraudulent or that cannot be verified.

Currency and Charges

Prices are displayed in the currency selected on the website. Any applicable taxes, duties or additional charges will be shown at checkout before you complete your purchase.

Your bank or card issuer may apply currency conversion fees or other charges when the payment is processed in a different currency from your account. These charges are outside our control.

Failed or Declined Payments

If a payment is declined, please check the details entered and try again, or contact your bank or card issuer. You may also try an alternative payment method.

If you continue to experience difficulties, contact us at support@rosaliving.shop and we will do our best to assist.

Contact Us

If you have questions about payments or security, please contact:

ROSA LIVING
255 Town St
Bramley, Leeds LS13 3EJ
United Kingdom

Email: support@rosaliving.shop
Phone: +44 11 3345 1706
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)