About us

Distinctive plants, carefully selected

ROSA LIVING is an online plant store offering a selection of tropical, rare, and variegated plants for plant enthusiasts and collectors.

We believe purchasing a plant online should be a clear and informed experience. Our product listings are designed to provide useful information about each plant, including its variety, approximate size, pot information, and condition where applicable.

Because plants are living products, every specimen can naturally differ in leaf shape, coloration, variegation, size, and growth.

Know what you're purchasing

When a product is specifically identified as an “exact plant,” the photographs represent the individual specimen offered for sale.

This allows customers to review the plant's visible characteristics before placing an order.

Natural changes may occur between the time a plant is photographed and the time it is delivered. Factors such as transportation, environmental conditions, and normal plant growth can affect its appearance.

We aim to provide accurate product descriptions and photographs so customers can make informed purchasing decisions.

Carefully prepared for delivery

We take care when preparing orders for shipment and package plants appropriately for transportation.

Processing and delivery times vary depending on the product, destination, shipping service, and other circumstances. Current shipping information and applicable delivery estimates are provided in our Shipping Policy and, where available, during checkout.

A straightforward shopping experience

We aim to provide clear product information, secure payment options, order information, and accessible policies covering important aspects of your purchase.

Our policies explain our shipping, returns, refunds, warranty, and other customer-service procedures.

Before completing an order, we encourage customers to review the applicable product information and store policies.

Customer support

If you have a question about a product, an order, shipping, or another aspect of your purchase, our support team is available to assist you.

For customer service inquiries, please contact us using the information below.

Contact ROSA LIVING

ROSA LIVING
255 Town St
Bramley, Leeds LS13 3EJ
United Kingdom

Email: support@rosaliving.shop
Phone: +44 11 3345 1706

We aim to provide clear information and helpful customer support throughout your shopping experience.